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Service Operations Management: Improving Service Delivery Service Operations Management: Improving Service Delivery by Robert Johnston,Michael Shulver,Nigel Slack,Graham Clark

Service Operations Management: Improving Service Delivery

by Robert Johnston,Michael Shulver,Nigel Slack,Graham Clark


ISBN 13: 9781292064468

Format: Paperback (640 pages)
Publisher: Pearson
Published: 02 Nov 2020

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New : $89.88